Classes

Healthcare Worker Resilience: Responding to Life’s Challenges with Strength

Each of us faces challenges in life. Being human takes us on a journey through extraordinary times of happiness and …

Healthcare Worker Resilience: Cultivating Resilience in the Workplace

What happens to the work of healthcare providers if they’re injured in ways not visible to the naked eye? Get …

Effective Care Coordination and Discharge: Assessing Operational Impact

Many healthcare professionals have adopted the Triple Aim—to improve patient experience, improve health of populations, and reduce cost of care—as …

Healthcare Leadership Foundations: Components of Successful Team Facilitation

In this course, Lisa Carhuff, RN, MSN, covers methods for engaging healthcare teams and the key components needed to achieve …

Healthcare Worker Resilience: Enhancing Well-Being

“Are you well?” Usually, someone asking this wonders if we are currently suffering from any illness or ailment, assuming wellness …

Leading Improvement in the Patient Experience: Analyzing an Episode of Care

When healthcare professionals look at the patient experience, they typically look to common points of care to see what patient …

Medication Reconciliation: Introduction to Key Components, Roles, and Why It Matters

It is essential to understand the true purpose and importance of medication reconciliation in order to build an effective process. …

Healthcare Leadership Foundations: Facilitation and Collaborative Communication

Tackling complex problems and nurturing collaborative solutions is universal in healthcare today. The terms cooperation, coordination, and collaboration are often …

De-escalation in Healthcare

We often consider the healthcare experience to be solely focused on medical care and clinical outcomes. In reality, the patient …