Classes

Build Better Pay-for-Performance (PFP) Compensation Plans

Pay-for-performance (PFP) compensation plans have a dual nature—increasing both productivity and financial insecurity among employees—so leaders may feel like they’re …

A Better Way to Avoid Project Delays

Organizations and managers often underestimate project timelines because optimism and cognitive biases can skew judgment from the outset. Initial guesses, …

Can Customers Find Your Brand? Marketing Strategies for AI-Driven Search

Traditional search marketing strategies need a refresh as AI platforms transform how consumers search online. Even market‑leading brands risk becoming …

Get Work Back on Track With Visual Management

Invisible workflows and unclear objectives can stall even the best-run teams. In this course, explore the foundational principles of visual …

How Site Visits Speed Innovative Changes

Visiting companies that have successfully implemented innovative processes can accelerate change and build leadership alignment in your own organization. In …

A Smarter Approach to Measuring Customer Experience

Tracking too many customer experience (CX) metrics can obscure the data that matters most. In this course, learn how to …

How to Use Generative AI for Pricing

Explore the innovative ways in which generative AI is reshaping retail pricing strategies. Learn how to master the use of …

Business Model Innovation: Seven Essentials

Business model innovation is about more than novelty—it requires thoughtful system design and the right combination of components to drive …

How to Profit From Retro-Innovation

Explore how to profit from retro-innovation by bringing past products into the present market. Learn about the impact of social …