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Handling Disruptions in Restaurant Operations as a Shift Leader

Disruptions are part of restaurant life and strong leadership keeps them from becoming disasters. In this course, you’ll learn how to manage shift challenges with clarity and confidence. Discover how to prioritize under pressure, make fast decisions, and support your team in the moment. Whether it’s kitchen delays or FOH conflicts, you’ll be ready to lead through it all. After this course, you will be equipped to keep service running no matter what comes your way.

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